DreamHost ↗ has become famous for its generous and industry leading 97-day money-back guarantee, no-lock-in cheap pay-per-month pricing, performance, speed and security, make DreamHost a web host you should consider using.
As one of the longest-reigning web hosting providers in the market today, DreamHost knows a thing or two about hosting features, affordability, and customer support.
One thing that makes DreamHost stand out from the rest is that they offer you the option to pay monthly instead of yearly. DreamHost also doesn’t increase the price when it’s time to renew. Plus, their 97-day money-back guarantee gives you complete peace of mind.
If you don’t have time to read this DreamHost review, just watch this short video I put together for you:
However, we want to guide you through everything they have to offer, so if they come up on your list of “maybes,” you can better determine whether DreamHost is the web host you want to trust your site’s data to.
1. We sign up for the web hosting plan & install a blank WordPress site.
2. We monitor the site’s performance, uptime, & page load time speed.
3. We analyze the good/bad features, pricing, & customer support.
4. We publish the review (and update it throughout the year).
This is what you’ll learn from this DreamHost review
The list of Pros
Here I take a closer look at the pros of using DreamHost. Because there are loads of good things about this web host.
The list of Cons
But there are a few downsides to DreamHost as well. Here I take a closer look at what the cons are.
DreamHost Plans & Prices
Here in this section I will cover their plans and prices in more detail.
Do I Recommend DreamHost.com?
Here I tell you if I recommend them or if I think you are better off signing up with an alternative to DreamHost.
So, let’s get into this DreamHost review (2021 update):
DreamHost Pros
DreamHost is an independently owned and operated hosting company that has withheld the test of time, despite Endurance International seemingly taking over some of the biggest names in hosting history (e.g. iPage, Hostgator, and Bluehost).
In order for DreamHost to have done this, and remain successful, it has had to work hard to satisfy customers looking for reliable hosting that comes with everything needed to run a profitable website.
So, let’s take a look and see just what they have to offer that’s so great.
1. Speed
Fast servers are a very important factor when choosing a web host. Because research has shown that most site visitors will leave your website (and never come back) if it fails to load within 2 seconds or less.
The faster your website loads the better!
It really depends on the services you’ve got with us, but we’ve spent a lot of time building our managed WordPress offering, DreamPress, to deliver one of the most responsive WordPress experiences on the web!
DreamPress is cached at the server level with PHP OPcache and Memcached, runs on top of blazing-fast PHP7, and lives distributed across an Nginx web server and a WordPress-optimized MySQL database server. We’re very proud of DreamPress and we’ve worked hard to make it one of the web’s most powerful WordPress hosting options.
Brett Dunst – DreamHost VP of Corporate Communications
DreamHost offers some of the latest speed technology to ensure that your site loads fast:
- Solid State Drives. Your site’s files and databases are stored on SSD, which are a lot faster than HDD (Hard Disk Drives).
- Gzip Compression. Is enabled by default on all hosting plans
- OPcache Caching. OPcache is a caching engine built into PHP, and is also enabled by default.
- Content Delivery Network. Cloudflare is a CDN service that provides website protection and acceleration. DreamHost is an “Optimized Hosting Partner” of Cloudflare.
- PHP7. This is the latest version of PHP and ensures faster performance and less resources.
Speed test – how fast is DreamHost?
Sites that load slowly aren’t likely to rise to the top in any niche. A study from Google found that a one-second delay in mobile page load times can impact conversion rates by up to 20%.
I decided to test the load time. I created a test website hosted (on the Shared Starter plan), and then I installed WordPress (using the Argent theme and dummy lorem ipsum content).
Out of the box the test site loaded pretty fast, 1.1 seconds, 210 kb page size and 15 requests.
Not bad at all .. but it gets better.
DreamHost already comes with built-in caching and gzip compression that is enabled by default, so there are no settings to optimize here.
But to speed things up, even more, I went ahead and installed a free WordPress plugin called Autoptimize and I simply enabled the default settings.
That improved the performance even more, as it shaved off 0.1 seconds, and it reduced the total page size to just 199 kb and reduced the number of requests down to 11.
WordPress sites hosted on DreamHost will load pretty fast, and here I’ve shown you a simple technique you can use to speed things up even more.
I have created a test site hosted on DreamHost.com to monitor uptime and server response time:
The above screenshot only shows the past 30 days, you can view historical uptime data and server response time at this uptime monitor page.
2. DIY Remixer Website Builder
The team at DreamHost knows how hard it can be to build a website from scratch, especially when you don’t know any code.
That’s why they offer the Remixer website builder to all customers for making stand-out websites that are destined to drive traffic and convert visitors into customers.
Here are some of the features that come with your built-in website builder:
- Unlimited website creation under one hosting plan
- No page limits
- Mobile-friendly themes
- Custom colors and fonts
- Domain name assignment to Remixer website (free of charge)
- Access to free and professional looking stock photography
- Built-in SEO optimization
- Individual media library so you can publish photos, video, and audio on your site
Building a website from the ground up is super simple when you use their exclusive website builder.
3. Domain Names and More
Not only does DreamHost offer free domain names with their hosting plans (save for the starter shared hosting plan), they include a bunch of additional features too, making the deal a little sweeter.
To start, use their convenient domain name search bar to find the perfect URL for your growing website.
Next, enjoy the following:
- Auto-renewals. Set you own domain name auto-renewals so that each year you can make sure your domain name stays yours and no one capitalize on your hard work.
- DNS Management. Reference computers by names instead of IP addresses.
- Receive as many subdomains as you need, for free.
- Custom Nameservers. Create vanity nameservers branded with your domain to respond to DNS requests for your domain.
- Domain Forwarding. Automatically redirect your site visitors to another URL or domain name for easier content management.
- Optional Domain Locking. Lock your domain name for free for added security so no unauthorized changes can be made.
Registering your domain name with DreamHost is the simplest solution when you use them as your hosting provider too.
That said, if you have a domain name with another company, you can easily transfer it over to DreamHost when you’re ready.
4. Dedication to the Environment
DreamHost understands that running a hosting company takes its toll on the environment. For example, electricity to keep servers running, paper to run offices, and even the gas it takes to get employees to and from work each day affect the environment we all share.
There is also an understanding that over the years, and long into the future, DreamHost has grown and will continue to grow into a larger business that uses more of the earth’s precious resources.
In response, DreamHost does the following to reduce their own carbon footprint:
- Their offices run with energy-efficient appliances and lighting and use motion-controlled, low-flow plumbing fixtures
- Datacenters include high-efficiency cooling infrastructure, use of municipal and reclaimed water, power-efficient processors, and power from renewable resources such as wind farms, solar panels, and hydroelectric plants
- Employees receive complimentary recycling bins in their offices, financial incentives to use public transportation, work-from-home opportunities, and access to e-filing and videoconferencing
If doing your part to save the environment is important, you can rest assured DreamHost is on your side and is doing its best to provide you environmentally responsible hosting services.
5. 100% Uptime
It’s a rarity to find a hosting company that will provide a true 100% uptime guarantee. And yet, DreamHost does it somehow.
Using multiple data center locations to handle the load and any threats of downtime, redundant cooling, emergency generators, and constant server monitoring, DreamHost keeps your website up and running all of the time.
If at any time your site does experience downtime (which according to DreamHost it won’t), but just in case it does, you’ll also be compensated.
And, if you want to check out the current status of any critical issues, downtime, and system updates, check out the DreamHost Status Website anytime you want.
And to top it off, if you want to check out the history of any server issues that have happened with DreamHost, you can do that too:
This transparency is a great feature that customers appreciate. The world is not perfect, and neither are any web hosting providers on the market.
Hiding the fact that things happen doesn’t tend to sit well with paying customers, so DreamHost makes an effort to show you when things happen and how they are handled, so you can be sure you’re getting your money’s worth and your website is protected.
6. Impressive Money Back Guarantee
Again, DreamHost really outdoes itself when it comes to guaranteeing it has the hosting services you need to run a successful website.
All shared hosting plans come with a 97-Day Money-Back Guarantee and all DreamPress plans come with 30-Day Money-Back Guarantees.
This is extraordinary seeing as even InMotion’s 90-Day Money-Back Guarantee can’t even compete. And most other hosting providers only give you 30 or 45 days to cancel if not satisfied.
DreamHost wants you to make sure they are (or aren’t) the ones for you. And by having such a generous refund policy, all customers of DreamHost begin to build trust with them from the start, which can go a long way for business.
After all, many eCommerce shops claim that when they lengthen the refund time period, they actually see a decline in refunds and an increase in sales.
7. Great Customer Support
There will likely be times when you need to contact someone in support. That’s why knowing that there will be a knowledgeable team member to help you out at any time is crucial.
DreamHost has real-life human beings on standby to help you solve your every problem. They are experienced with web hosting and WordPress (if you choose the managed WordPress hosting plan) and can help you solve any issues you run into.
In addition, you can:
- Get in touch with customer support via live chat 24/7/365
- Access support staff, tech support, or the service team by email to get your questions answered
- Start a thread in the community forum to see what other DreamHost customers think
- Troubleshoot yourself using the extensive Knowledge Base that has articles related to account management/billing, SSL certificates, product support, and more
DreamHost Cons
In short, DreamHost is a simple hosting provider that offers its customers the features needed to run a successful website.
However, there are some things that aren’t that great that you should be aware of before deciding DreamHost is for you.
1. No cPanel
Traditionally, hosting providers give their customers access to things like account management and billing, email accounts, FTP information, and more in cPanel or Plesk, both of which are intuitive control panels with easy-to-use dashboards.
DreamHost doesn’t do that, which can make the learning curve a bit tough for those new to hosting or those familiar with cPanel.
The problem with DreamHost’s proprietary control panel is that it can be tough to find the things you’re looking for, the dashboard can seem limiting, and customer support requests increase because people find themselves having a lot of trouble completing even the simplest of tasks.
2. No Phone Support
Sure, you can access DreamHost support via email or live chat. But there is no phone number you can reach out to when you want to talk to a real live person.
Though you can request a call back from technical support, this is going to cost you extra as this support service does not come included with your hosting plan.
Instead, you can add three callbacks to your account for a monthly fee, or invest in a one-time callback for a set fee as well.
This does not bode well for many customers, seeing as most reliable hosting providers have email, support ticket systems, live chat, and phone service available for all customers free of charge.
Adding to that, live chat support is not available 24/7 like email support is. Instead, you can only access them every day from 5:30 AM – 9:30 PM Pacific Time.
While this isn’t normally a problem, we can all think of a time when we needed immediate support in the middle of the night. It also seems that the only way to access live chat support is through your control panel, which doesn’t help if you have pre-sale questions you want to be answered right away. Instead, you have to use the online contact form.
DreamHost Hosting Plans
DreamHost has many hosting plans available including shared hosting, dedicated servers, virtual private servers (VPS), and WordPress hosting,
However, we’re just going to take a look at DreamHost pricing for the shared and WordPress hosting plans.
Shared Hosting
DreamHost’s shared hosting is very simple.
There are only two plans to choose from:
- Shared Starter. This is great for those just starting out. It includes one website, a .com domain name for a low price, unlimited traffic, fast SSD storage, SSL certificate, and the option to upgrade to add an email account. This plan starts at $2.95/month.
- Shared Unlimited. This plan is great for those with multiple websites. Enjoy unlimited websites, a free domain name, unlimited traffic and SSD storage, multiple SSL certificates, and email hosting. This plan starts at $7.95/month.
With shared hosting, you have access to the proprietary control panel, 100% uptime guarantee, 24/7 support, and the impressive 97-Day Money-Back Guarantee.
Other features in the DreamHost Shared Unlimited plan include:
- Unlimited MySQL databases
- Server Side Includes (SSI)
- IPv6 support
- Full Unix shell
- PHP 7.1 support
- Rails, Python, and Perl support
- Access to raw log files
- Crontab access
- Full CGI access
- Canned CGI scripts
It’s important to note that DreamHost does not offer Windows operating systems including ASP.NET or Windows Server. Instead, they only offer Linux support.
WordPress Hosting
As a company that works hard to empower content creators by helping them achieve success online, we would be crazy to not be crazy about WordPress – it powers over a third of the web!
WordPress brings the creativity of people and the power of computers together in a way that few web platforms have been able to accomplish. The WordPress community is incredible and never ceases to amaze us!
It’s full of thousands of helpful people, all focused as much on improving the core platform as it is ensuring that anyone who wants their voice heard online gets that chance.
In fact, our Vision and Mission statements align very closely with an open web and democratized publishing:
“People have the freedom to choose how their digital content is shared” is our Vision statement. “Foster success by providing the open web platform of choice” is our Mission statement.
Brett Dunst – DreamHost VP of Corporate Communications
DreamHost’s WordPress hosting is also very simple.
There are only two plans to choose from:
- Shared Starter. This is good for small WordPress websites, those just starting out, and anyone on a strict budget. It comes with a shared hosting server, supports one website, and comes with unlimited traffic, fast SSD storage, a 1-click SSL certificate, 24/7 support, and the chance to upgrade to add an email account. This plan starts at $2.59/month.
- DreamPress. This is powerful WordPress hosting for large websites and businesses that want seamless performance on their highly trafficked sites. It comes optimized for WordPress and with built-in tools. It comes with a fast cloud server, includes one website, 10K monthly site visitors, 30GB SSD storage, a 1-click SSL certificate, email hosting, 24/7 support, and a free Jetpack pre-installation. This plan starts at $16.95/month.
With DreamHost WordPress hosting, you get lighting fast speed, built-in security features, and WordPress Specialists trained to help you with your questions and concerns.
In addition, all WordPress hosting plans come with:
- Automatic WordPress updates (WordPress core and security updates)
- A WordPress install and popular plugins and themes to get you started
- Domain privacy
- Unlimited email addresses
- Custom DreamHost control panel
- Built-in Web Application Firewall (WAF)
- Complete domain management
- SFTP and SSH access
- WP-CLI
If you opt for the DreamPress hosting plan, you’ll also receive server-level caching, object caching, instant site launches, varnish caching, Brotli compression, instant upgrades, default HTTP status codes, and NGINX with HTTP2 enabled.
DreamHost also offers free WordPress migrations, which lets you simply and easily migrate WordPress sites into DreamHost. The free tool is designed to ease the burden of migrating data between WordPress providers.
Frequently Asked Questions
Here are answers to some of the most frequently asked questions:
- What is DreamHost? DreamHost is a Los Angeles-based web hosting company. It was founded in 1996 by Dallas Bethune, Josh Jones, Michael Rodriguez and Sage Weil. Their official website is www.dreamhost.com. Read more on their Wikipedia page.
- What type of hosting plans are available with DreamHost? Shared, VPS, dedicated, and managed WordPress hosting.
- What kind of control panel is used? DreamHost’s custom built control panel.
- Will I receive an SSL certificate? Yes, all domains hosted by DreamHost receive a free Let’s Encrypt SSL certificate and enjoys a 1-click install performed in the control panel.
- Can I host an email account? Unless you invest in the Shared Started hosting plan, you’ll receive email hosting with unlimited email addresses.
- Does DreamHost offer a website builder? Yes, all hosting plans come with Remixer, which is DreamHost’s click-to-edit website builder. In addition, you get pre-designed themes to choose from, built-in stock images, and color schemes to choose from. You can also create as many webpages as you want – all without needing to know any code.
- What kind of customer support can I expect with DreamHost? You can access live chat support 7 days a week during extended business hours, 24/7 email support, and pay for premium phone call-back support. There is also a community forum available and an extensive Knowledge Base with plenty of articles about several topics.
- What kind of guarantees are there? DreamHost offers a 100% uptime guarantee (complete with compensation in the case your site does go down), as well as a 97-Day Money-Back Guarantee.
Do I Recommend DreamHost?
We truly believe in an open web that respects the ownership rights of all users. Content creators shouldn’t be constrained by Terms of Service that takes away some ownership of their own digital media.
They shouldn’t look to tech companies to tell them what they can and can’t publish online. DreamHost delivers true data portability and respect for our users and their content, and we do it with the power of open-source software.
Brett Dunst – DreamHost VP of Corporate Communications
In the end, there’s a good reason why DreamHost has been around for so long and has held on to its success. It offers easy to understand hosting plans, affordable pricing, and more than enough features to run a decent size website without any problems.
That said, not having the cPanel or Plesk control panel to manage account information can be a turnoff for those that love the intuitive nature of more traditional control panels. Not to mention, having to pay for phone support is not going to sit well with a lot of potential customers.
For bloggers, small businesses, and those with WordPress websites, DreamHost is an adequate hosting provider. Though it is important to make sure their simplicity offers enough by way of features for you and your growing site.
That said, if you do decide to go with DreamHost hosting, you can at least rest on the fact that you have 97 days to decide whether they’re the right choice for you or not.
So, check DreamHost out and see for yourself. Their remixer website builder, non-existent traffic limits, dedication to the environment, and 24/7 email support may be just what you need to launch a successful website.
Review Updates
12/04/2021 – SEO Toolkit is powered by marketgoo
01/01/2021 – DreamHost pricing update
15/04/2020 – Free WordPress migrations
01/11/2019 – Google G Suite integration
12/06/2019 – Monthly pricing
26 User Reviews for DreamHost
Review sent
Invest in good customer support please
Could you guys get a phone agent? My ticket has been open since forever and if I do get a reply the next follow-up takes a good while again. Time is a precious thing, time wasted is time we can't get back. Sure your prices are affordable but the lack of phone support is really a killer.My site is in good hands
Well after searching for a good couple of weeks and going over recommendations from friends I have settled with Dreamhost. It has just been a few weeks and everything was just so smooth. Their customer service is great, you can buy from them with confidence.Quick Response Time as Usual
Great response time as usual. Best web hosting provider I have used. Can't say enough good about how they have taken care of any issues I have had. Doesn't matter what time of the day it is I can get a quick response. Much Appreciated.4/5 FOR ME
The main reason I removed one star from a supposed 5 star rating is their lack for phone support. I find phone support even faster. The ticketing system is not something I enjoy doing mainly because of the back and forth going on Hopefully dreamhost can level it up a bit for phone support? Thanks ahead guys. More powerDreamhost has been quietly removing features
It is painful to switch hosting providers. After horrible experiences with SiteGround, I switched to DreamHost. One immediate downside was that international visitors to my sites had terribly slow performance. Then DreamHost began dismantling features. The first specific thing I noticed was the removal of the ability to add auto forwarding from a mailbox. They now only *allow* you to set up a "forward-only" mailbox, no longer auto forward to another. Well, the support guy showed me a sleazy kludge that involves setting up a "filter" that matches all messages, etc. But it is not the same and does not show up in their mail management control panel as a forward. Then they removed one-click installs of "Joomla!", pushing customers to only use WordPress. (DreamHost still advertises on the Internet as offering one-click Joomla). Then, a few days ago they turned on auto-archival of email messages removing messages from your inbox and sent folders. They stuffed messages removed from the inbox into an "old-messages" folder that you must later specifically enable. They appear to have just deleted the "archived" messages from the "sent" folder. They are nowhere to be found. Well, before you sign up for DreamHost, be aware that the features you want, may just go away. I will find a new provider before my contract with DreamHost expires.Domain renewal price is high
I love almost everything about their dreampress hosting service except the domain renewal prices. Namecheap is much cheaper and offers free Whois privacy for all my domains.Perfect for WP
My WordPress site not only loads faster but it is never down anymore now that I have migrated it to Dreamhost. Migrating my site was easy with their automated site migration tool. For the amount of money you pay, you would think they would offer a free migration service performed by a technician just like their competitors such as Sitegorund do. The automatic migration tool is fine but I would have felt a lot more comfortable if it were a human handling the migration. Other than that, it's a sweet service. My websitee runs smoothly and hasn't been down for a minute.No issues or downtime
It doesn't take much to make me happy. I just want everything to go smoothly and downtime to be non-existent. And that's what they did for me. I am to happy recommend Dreamhost. Great company, great service.Super honest!
Love ❤️ DreamHost! I think it's the only web hosting company that don’t raise prices come renewal times, which much be pretty rare. They are one of the few web hosts that allow to use their web hosting by paying month-to-month ($4.95/mo). Don't think I'll ever move away from Dream Host!Great for Beginners and Newbies
If you have never launched a website before, it can seem like a daunting task. At least it did to me. I am not good with computers. But Dreamhost helped me launch my first website without any hiccups. Their interfaces are clean and simple. It makes everything so easy. Also, their support team is always available to help you out. The service is 10/10.I host all my websites with Dreamhost
I had always had great experience with Dreamhost. I host all my websites with them. They are cheap and good. I love the fact that I'm able to pay month by month knowing the renewal prices won't go up!Everything unlimited
They give you unlimited everything. I used to get flagged by my previous web host every time I even touched any of their bandwidth or storage limits. But with Dreamhost, I don't have to worry about that. I am on their WordPress starter plan. It is one of the cheapest I coudl find. The customer support is also great., They respond quick and seem to know what they are talking about. I love it!Excellent Customer Service
I am not a web developer, nor am I good with technical skills. Starting my first site, I was afraid I was going to break it and just waste money. I have to say Dreamhost's simple interface makes it very easy for non-tech-savvy people to create a website. And if you get stuck, you can reach out to their customer support team at any time and they are always willing to help. I have been a customer for over a year now and intend on remaining one.Dreamhost is solid
Launching my website with Dreamhost was the easiest thing I did that day. You just click a couple of buttons and enter a few details and that's it My site was read for the world to see in about 5 minutes. The support is a little slow but they are good at what they do. They have solved all my problems with a smile and the patience of a saint. Recommend it 100%.Wonderful host!
Not only do they have great customer support, I love their initiative on making less carbon footprint in the work they're doing. It's a business for profit but they're still addressing a great social cause! I am a happy customer.Thanks DreamHost!
I have been with DreamHost since 2010. They always respond quickly to any support issues and I also like their page load speeds. Thanks DreamHost! and keep up the great service!Nothing truly outstanding
As a customer I've received better services for other platforms at similar prices. I'm not really sure but their customer support is so-so, one day you have a great person handling you and the next they seem to be like a-holes. Considering on making a change, you guys could do better.Scalable hosting for multiple sites
Upgrading client websites had always been messy. But with Dreamhost it's fast and never breaks the website. Saves me so much time.10 out of 10
I am very impressed with the technical support, very helpful, friendly and timely responses. Dreamhost is the best hosting provider I have ever used. 10/10.Useless hosting service
I don't know about the others but I can only speak for myself, I didn't get what I paid for. They were too many outages - I actually don't understand how they aren't consistent with what they advertise. I will put my money elsewhere.Why didn’t I find it earlier?
As a developer, I have always felt limited by Shared Hosting services. But I never tried VPSs for fear of technical difficulties. I tried Dreamhost's WordPress VPS a couple of months ago. It is has been going great ever since. I have seen zero downtime and my sites run fast.I recommend DreamHost
I don't like the non-cpanel controlpanel I have learned to accept it. Features, speed and support is great, .I would recommend Dreamhost to anyone that is looking for a new hosting serviceToo slow
I moved my site to Dreamhost after reading all the worshiping reviews about the service. My website's speed tanked in a day and I had to move it to another web host. Wastedd a ton of my time. Wouldn't recommend if you aren't a beginner.Dream, no nightmare!
Sorry DreamHost, but it's been a nightmare. Far too many outages and it’s been frustrating because whenever there is a problem you can’t call anyone. I moved to Siteground.Dreamhost Rocks
I recently moved my blog to Dreamhost when I heard reviews that their servers are fast. I saw a huge boost in speed right after I moved my site over to them. Their managed Dreamnpress service is a lot better than I expected. My WordPress blog now loads up faster than ever before and doesn't lag when I use the post editor. I like it that they offer their WP Website Builder tool for free on Dreampress. I haven't used it a lot but it an easy tool with a lot of promise.Great for managing client sites
As a freelancer, I have a lot of client sites to manage. And whenever there's a new WordPress update, it breaks at least one of them. After moving my sites to Dreamhost, I haven't had that problem in a while. All my sites are updated automatically. They also load fast and have no downtime. Highly recommended!